Call Us:1-800-716-0100

My Cart

Welcome to USNBO.COM!

shipping & return

USNBO - Shipping & Return Policy

 

Shipping Policies

The goal of usnbo.com is to provide a wide selection of electronic products 24 hours-a-day. We will make every attempt to ship your order in the same day the order is placed. Our normal order processing time is between 1 to 2 business days. Delays may occur for products on back order, in limited availability. Orders placed on weekends or holidays are processed on the next business day.

Shipping is done by UPS. Shipping cost is calculated based on weight of the item(s) or size of box(es).

Shipments that are refused or undeliverable will be subject to a restocking fee of 25%, in addition to applicable shipping, transaction and insurance fees.Furthermore, any shipments returned "REFUSED" for any reason will be permantely dropped as a distributor and no further shipments will be made.

International Customers - usnbo.com ships worldwide therefore international orders are welcome. However, when placing the order, please keep in mind of the relatively high shipping cost to your location.

Return Policies

If products have defects or damage during transit, you may return it within 5 days from the receipt of merchandise to receive credit towards next purchase or exchange. Please note that credits due to out of stock will apply towards next purchase too. You must send an email with Company info, invoice number, and reason for return/exchange prior to returning package. We do not accept used or worn products for return. We do not accept returns for products other than defect or damaged during transit. We do not accept sequined bags for return as they are very delicate items except special circumstances.

Refused, unclaimed or undeliverable orders are subject to a 25% restocking fee from the total invoice amount in addition to the shipping charges for both ways.

 

We reserve the right to correct any errors found in our website price list, catalog or invoice.